Customer Spotlight: How Manifold Empowers Steven's Trucking

June 4, 2024

The Journey of Steven’s Trucking

Founded in 1979, Steven’s Trucking has grown from a humble beginning with just a single truck to a powerhouse in the logistics industry, operating over 300 tractors and 1,500 trailers. For over 40 years, they have provided top-notch service across Oklahoma and the 48 contiguous states, distinguishing themselves not just through their capabilities but by their commitment to creating a family-like atmosphere for their staff and clients alike.

Challenge: Fragmented Spot Freight Management

Prior to partnering with Manifold, Steven's Trucking faced significant challenges in managing their spot freight, which involves filling immediate transportation needs not covered under long-term contracts. Their process was scattered; spot freight opportunities were dispersed across numerous load boards and often buried in emails, making it inefficient and cumbersome for dispatchers to manage. This inefficiency led to missed opportunities, as the company struggled to efficiently bid on and manage spot freight, heavily relying on platforms like DAT which did not offer a centralized or streamlined process.

Manifold’s Impact: Streamlining for Efficiency and Growth

The collaboration with Manifold marked a turning point. Manifold’s innovative platform integrated all spot freight opportunities into a single, accessible location. This consolidation revolutionized how dispatchers at Steven's Trucking could interact with available loads. With a more streamlined process, dispatchers could now easily bid on freight, optimizing their freight management by selecting the most suitable spot loads to complement their existing network.

The results speak for themselves:

  • 11% Increase in Spot Revenue: By leveraging Manifold's comprehensive platform, Steven's Trucking has maximized their revenue opportunities from spot freight, enhancing profitability and growth.
  • 8% Reduction in Dispatcher Costs: The efficiency brought by Manifold has not only increased revenue but also significantly reduced operational costs related to freight dispatching, demonstrating the platform’s impact on both revenue generation and cost saving.

Looking Ahead: Continued Partnership and Innovation

Steven’s Trucking continues to thrive with Manifold's solutions, paving the way for further efficiency and growth in their operations. The partnership between Steven’s Trucking and Manifold is a testament to how innovative solutions can transform the logistics landscape, reinforcing Steven’s mission to reshape the industry while maintaining their core values of family and exceptional service.

In an industry that’s as fast-paced and demanding as trucking, having the right partner like Manifold can make all the difference. Steven’s Trucking is not just keeping pace; they’re setting the pace, thanks to a shared vision of innovation and excellence with Manifold.